Senior Account Manager

• Serve as the primary strategic point of contact for assigned clients, building trusted, long-term relationships rooted in strong counsel, reliability, and results.
• Partner with senior leaders and strategists to develop, present, and implement multi-channel marketing strategies that drive measurable business outcomes.
• Act as the champion of client success, maintaining a CMO-level mindset and defining success metrics tied to client health, growth, and retention.
• Translate client business goals into clear strategic direction for internal teams, ensuring alignment from planning through execution.
• Oversee client onboarding, establishing strategic foundations, success criteria, and expectations for ongoing engagement.
• Collaborate cross-functionally with Project Management, Creative, Digital, Media, and Production teams to ensure work is strategically sound, well-scoped, on time, and within budget.
• Lead the development and presentation of Statements of Work (SOWs), project briefs, marketing plans, media plans, messaging frameworks, and other client-facing deliverables.
• Identify risks, scope changes, and strategic gaps early, working in partnership with Project Management to address issues before they impact client confidence or delivery.
• Manage client budgets in collaboration with Project Management and Production, ensuring scope adherence, visibility into overages, and alignment with SOPs.
• Advocate for client needs internally while balancing scope, timelines, team capacity, and agency priorities.
• Contribute to agency growth by identifying opportunities within existing client relationships, developing proposals, and supporting new business efforts as needed.
• Maintain a strong understanding of client industries, market dynamics, and emerging marketing, media, and digital trends to inform strategy and recommendations.
• Identify potential project challenges and quickly resolve problems, using project management expertise and communications/advertising/digital knowledge
• Work with production to develop and manage project budgets including review and identification of any overages, timelines and SOPs for client work. 
• Build and maintain relationships with issue area experts and organizations, media contacts and internal business partners to meet client needs and achieve project objectives
• Actively participate in new business efforts for the firm including developing new business opportunities with existing clients, writing proposals and delivering presentations 
• Clearly communicate the progress of creative, production, and media initiatives to internal and external stakeholders
• Stay informed on client industries and issues as well as the latest developments in advertising, marketing, and media technologies, strategies, and platforms
• Have in depth digital, media, and marketing consultation knowledge with insights & analytics

• Maintain consistent, proactive communication with clients, addressing questions, concerns, and changes with clarity and professionalism.
• Demonstrate strong judgment in complex or ambiguous situations, balancing client advocacy with operational realities.
• Promote collaboration and accountability across internal teams to ensure high-quality outcomes.
• Contribute ideas and perspectives that improve client experience, internal workflows, and agency effectiveness.
• Represent Overit professionally in all client interactions, meetings, and industry engagements.
• Support a positive, respectful, and high-performing work environment.

• 5+ years of experience in an advertising or marketing agency environment.
• 3+ years of experience in a strategic account management or client leadership role.
• Demonstrated experience managing client relationships, scopes, budgets, and strategic marketing programs.
• Strong written and verbal communication skills, with the ability to present clearly and confidently to clients and internal teams.
• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience.

• Confident and accountable: Takes ownership of their work, communicates clearly, and follows through without needing excessive oversight.
• Curious and adaptable: Eager to learn, ask thoughtful questions, and adjust quickly as priorities, tools, and client needs evolve.
• Collaborative by default: Thrives in a team environment, partners effectively across disciplines, and contributes to shared success.
• Organized and detail-oriented: Manages multiple priorities with structure and care, ensuring accuracy, clarity, and consistency.
• Professional and respectful: Values teammates, clients, and partners, and shows up with integrity in all interactions.

• Monday–Friday, with a minimum of three days in-office at Overit and two days remote (WFH). This role supports standard business hours, with flexibility as needed to meet project deadlines and client needs.

You'll get:

• 401(k) matching
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Paid time off
• Parental leave
• Professional development assistance

We believe in:

Overit is the full-service marketing agency known for businesses that feel recognizable and household names feel modern. We’re a team of 40+ highly-skilled creative- and data-focused marketers committed to new ideas, new technology, and connecting audiences to the things they love. We’ve been called a Best Place to Work, Best Place In Show, and the agency to call when you’re ready to kick things up a notch.