Proactive customer service, as opposed to reactive, means delivering an efficient and helpful experience from the customer’s first interaction with the brand, whether that’s in a brick-and-mortar store, on a website or otherwise.
By: Ian Landsman
Ilium VR, a virtual reality hardware startup in downtown Troy, New York, is tapping into a multi-billion dollar industry making controllers for virtual reality video games.
By: Chelsea Diana
Green Tech High Charter School feeds the community. A free, open to all dinner is Saturday, November 19th from 2:00-5:00 pm. Green Tech High Charter School is located at 99 Slingerland Street, Albany.
By: Heather Kovar
The chef Ric Orlando of New World Bistro Bar in Albany and New World Home Cooking in Saugerties is one of a dozen speakers scheduled next month during TedxAlbany 2016, a locally organized event modeled after the international TED Talks that feature “ideas worth sharing.”
By: Steve Barnes
A few flights above the boutiques and cafes of Troy’s bustling River Street, where city workers patch holes in the street and painters hustle their equipment in and out of office buildings, sit the offices of Ilium VR–a company that is working to change the face of virtual reality.
By: David King
Principals for both Ilium VR and Dumbstruck told their stories at Tuesday’s VentureB event. And both appear to be on the verge of potentially the next big thing, while seeking $1.5 million in new capital to scale up their operations.
By: Larry Rulison
Although editorially independent, with a staff of four full-timers and small roster of regular freelance contributors, The Alt was bankrolled by the Daily Gazette and Proctors in Schenectady and the Albany-based advertising and creative agency Overit.
By: Steve Barnes
The venture was developed by the Daily Gazette, Overit and Proctors. The independent publication will be free.
By: Tamani Wooley
A group of residents at the Shaker Pointe at Carondelet Active Retirement Community enjoy volunteering their time to help people who are in more need than them, and one of the groups they have targeted for assistance are refugees arriving in Albany.
By: Nicholas Buonanno
Jennifer Slegg, founder of search expert site The SEM Post and Lisa Barone, CMO of web design agency Overit — attended the Pubcon conference where Google announced the change in the keynote address. They explained to Business Insider exactly how they expect the change to impact search results.
By: Hannah Roberts
Green Tech High Charter School’s move to a new building in Albany, New York, will save the school about $450,000 this year and gives the school room to expand its programs, including partnerships with local colleges and businesses.
By: Shannon Sweeney
Green Tech High Charter School in Albany is on track to realize $450,000 in savings this year thanks to a relocation that school leaders hope have put them on the path toward financial sustainability.
By: Bethany Bump
Green Tech high school has a new building. Administrators held their first open house at the location on Slingerland St. in Albany Friday night.
By: Dan Bazile
Gregory, CPCU, is a local marketing representative for NYCM Insurance, a property and casualty insurance company serving residents of New York State.
By: Lauren Halligan
Were you Seen at the 5th annual FUSION ‘anti-gala’ fundraiser presented by Albany Barn, together with the Albany Chefs’ Food & Wine Festival, at the Barn in Albany on Friday, October 14, 2016?
By: Joe Putrock
In the midst of Albany’s music, theatre, and art lies the Albany Barn — a creative arts incubator that has been fostering art and encouraging renovation in the community for a decade. As a celebration of its 10-year anniversary, the Barn’s annual Fusion event will serve as a “less-than-formal” party that will encapsulate the Barn’s values of creativity, unity, and vibrancy.
By: Sarah Hladik
The Albany Barn is celebrating ten years as the city’s local creative arts incubator, and to do it properly, it’s inviting the public to another annual “anti-gala” party, Friday, Oct. 14.
By: Michael Hallisey
Albany Barn is holding an awesome fundraiser as they pair up with the Albany Chefs Food & Wine Festival. Get ready for a custom menu designed by Chef Michelle Hines Abram, wine and craft beverage pairings, delectable coffee and desserts, live art installations, and more.
By: Erin Nudi
The Albany Barn is a non-profit community arts center and is about to hold a delicious fundraiser. Kristen Holler and Michelle Hines Abram Thibeault stopped by NewsChannel 13 to talk about the 5th annual Anti-Fusion Gala.
By: Kelly Lynch
Marcella’s Appliance Center, the family-owned appliance store headquartered in Schenectady, has opened a second location in Clifton Park.
By: Stephen Williams